Compagnie de Transports Financiere et Immobiler SA (COTRAFI)
SA trading as Gondrand UK
Registered in England No FC001795

Unit 5 Thames gateway Park
Choats Rd Dagenham
Essex RM9 6RH
Tel: +44 208 526 87 50


The information on this website is constantly reviewed and updated by NGL Gondrand Group SA. Despite all care, however, information may have changed in the meantime. A liability or guarantee for the timeliness, accuracy and completeness of the information provided can therefore not be assumed. The same applies to all websites that are referred to by means of a hyperlink. NGL Gondrand Group SA is not responsible for the content of the websites that are reached by such a connection. Furthermore, NGL Gondrand Group SA reserves the right to make changes or additions to the information provided. The content and structure of the websites of NGL Gondrand Group SA are protected by copyright. The duplication of information or data, in particular the use of texts, parts of texts or images requires the prior consent of NGL Gondrand Group SA.

Privacy Policy

We hereby inform you according to. Articles 13, 14 and 21 GDPR on the processing of your personal data and your rights in this regard. Which data is processed in detail and how it is used depends largely on the requested or agreed services.

1. Responsible for the purposes of data protection law

Unit 5 Thames gateway Park
Choats Rd Dagenham
Essex RM9 6RH
Tel: +44 208 526 87 50

2. Purposes and legal basis of the processing

We process your personal data in accordance with the provisions of the European General Data Protection Regulation (GDPRGDPR) and the Federal Data Protection Act (BDSG) for the purpose of establishing, implementing and fulfilling the contract and for carrying out pre-contractual measures. Insofar as the provision of personal data is required for the initiation or implementation of contractual relationships or in the context of the implementation of pre-contractual measures, processing is Art. 6 para. 1 lit. b GDPR lawful.
Insofar as you give us express consent to the processing of personal data for specific purposes (e.g. disclosure of data to third parties, evaluation of data for marketing purposes, promotional approach), the legality of this processing is based on your consent pursuant to Art. 6 para 1 lit. a GDPR given. A granted consent can be revoked at any time (see section 9 of this privacy policy). Please note that the revocation only works for the future. Processing that occurred before the revocation is not affected.
If required and permitted by law, we process your data beyond the actual purposes of the contract in order to fulfil legal obligations (Art. 6 (1) (c) GDPR). In addition, processing is carried out by us or third parties to protect legitimate interests (Article 6 (1) (f) GDPR); We will inform you separately about this, stating the legitimate interest, insofar as this is prescribed by law.

3. Categories of personal data

We process data related to the contract justification or the pre-contractual measures. This may be general information about you or your company (such as your name, address and contact details) and any other information that you provide to us as part of the justification for the contract.

4. Web form for bid solicitation

A web form will be made available on our website that you can use to contact us for a free quote on our services via email. The transfer of personal data via the web form is especially encrypted. If you make this possible, the data entered in the input mask will be transmitted to us and saved. These data are: freight type, departure city of delivery, destination city of delivery, trade terms, weight (kg), dimensions, email & message. At the time of sending the message, the following data is also stored: date and time. In this context, there is no disclosure of the data to third parties. The data is processed exclusively within the scope of the named earmarking, to send an offer.
Your personal data will be deleted as soon as they are no longer necessary for the purpose of their collection. The collected personal data for requesting a quote will be deleted as soon as the offer has been sent and a timely contact with you has taken place or was unsuccessful. Continued processing only takes place if it is necessary in the context of a resulting initiation and execution of a contract or for the fulfilment of resulting contractual purposes.

5. Recipient of the data

We only disclose your personal data within our company to the areas that need this data to fulfil the contractual and legal obligations or to implement our legitimate interests. We may transfer your personal information to companies affiliated with us, to the extent permitted by the purposes and legal basis set forth in Section 3 of the Privacy Policy. Your personal data will be processed on our behalf on the basis of order processing contracts according to Art. 28 GDPR. In these cases, we ensure that the processing of personal data takes place in accordance with the General Data Protection Regulation. The categories of recipients in this case are host providers as well as providers of customer management systems and software.
Data transfer to recipients outside of the company is otherwise only to the extent permitted or required by law, the disclosure for processing and thus to fulfil the contract or, at your request, for the implementation of pre-contractual measures is required, you have consented to or to provide information. Under these conditions, recipients of personal data may be, for example:
• Public bodies and institutions (e.g. public prosecutor, police, supervisory authorities, tax authorities) in the case of a legal or regulatory obligation.
• Beneficiaries to whom disclosure for the purpose of establishing or fulfilling the contract is directly required, such as: shipping companies, airlines, transhipment companies, logistics service providers and agents. In a credit check, we will pass corporate information to Creditsafe.
• Other data recipients may be those for whom you have given us your consent to the transfer of data.

6. Transmission to a third country

A transfer of personal data to countries outside the EEA (European Economic Area) or to an international organization will only take place in so far as this is necessary for the fulfilment and thus the fulfilment of the contract or, at your request, for the implementation of pre-contractual measures as required by law; or you have given us consent: to the recipients in these cases u. a. local agents, shipping companies, airlines and other logistics service providers in the context of our order processing.

7. Duration of data storage

If necessary, we process and store your personal data for the duration of our business relationship, which includes, for example, the initiation and execution of a contract or for the fulfilment of the contractual purpose. In addition, we are subject to various storage and documentation obligations, which result, inter alia, from the German Commercial Code (HGB) and the Fiscal Code (AO). The deadlines for storage and documentation are two to ten years. Finally, the storage period is also judged by the statutory limitation periods, which can be, for example, according to §§ 195 ff. of the Civil Code (BGB) usually three years, in some cases, but also up to thirty years.

8. Your rights

16 GDPR, the right to revocation under Art. 17 GDPR, the right to restriction of processing under Art. 18 GDPR, the right to communication according to Art. 19 GDPR as well as the right of data transferability from Art. 20 GDPR.
In addition, if you believe that the processing of your personal data is unlawful, you have a right of appeal to a data protection supervisory authority under Art. 77 GDPR. The right of appeal is without prejudice to any other administrative or judicial remedy.
If the processing of data is based on your consent, you are in accordance with Art. 7 Abs. 3 GDPR which reserves the right to revoke the consent to the use of your personal data at any time with future effect. Please note that we may need to retain certain data for regulatory compliance for a certain period of time.
Right to:
Insofar as the processing of personal data relating to you pursuant to Art. 6 para. 1 lit. f GDPR for the protection of legitimate interests, you have acc. To Art. 21 GDPR the right to object to the processing of these data at any time for reasons that arise from your particular situation. We will then no longer process that personal information unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purposes of asserting, exercising or defending legal claims.

9. Necessity of Providing Personal Information

10. Automated decision-making

In principle, we do not use fully automated decision-making pursuant to Art. 22 GDPR to justify or implement the business relationship and for pre-contractual measures. If we use these procedures in individual cases, we will inform you about this separately or obtain your consent, if this is required by law. To safeguard your rights, you can always contact us using the details above.

11. Definitions

Our privacy policy should be easy and understandable for everyone. The privacy policy generally uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Art. 4 GDPR e.

12. Server-Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.
• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
The data collected are for statistical purposes only and to improve the website. However, the website operator reserves the right to retrospectively check the server logfiles should concrete evidence point to unlawful use.

13. Google – general notes

For more information about data processing by Google, please refer to Google’s privacy policy. You can also change your settings in their privacy centre so that you can manage and protect your data. For more information about Google’s use of data for advertising purposes, preferences and opt-out options, please visit Google’s webpages at: (“Google’s Privacy Policy”) (“Google’s use of data when you use the websites or apps of our partners”), (“Google’s use of data for advertising purposes”), (“Manage information Google uses to display advertisements”) and (“Determine which advertisements Google displays to you”).

14. Google Analytics

“This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google) Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google Inc. under any circumstances. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above”.

We only use Google Analytics with IP anonymization enabled. This means that the IP address of the user is abbreviated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area, which means that a personal reference can be excluded. Google Inc., headquartered in the USA, is certified for the US-European Privacy Shield Agreement, which ensures compliance with the data protection level applicable in the EU. Processing takes place in accordance with Art. 6 para. 1 lit. f GDPR or § 15 para. 3 TMG on the basis of our legitimate interest in the statistical analysis of user behaviour for optimization and marketing purposes.

15. Browser add-on to disable Google Analytics

The Google Analytics opt-out browser add-on gives website visitors more control over what information Google Analytics collects about the websites they visit. The add-on informs the Google Analytics JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics. If you want to use this feature, download the add-on and install it for your current web browser. The browser add-on to disable Google Analytics is available for Internet Explorer, Google Chrome, Mozilla Firefox Apple Safari and Opera.

Link: Browser-Add-onClick

17. Data protection declaration for the use of Google Maps
On this website, we use the offer of Google Maps. A service of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001 (“Google”). This allows us to display interactive maps directly on the website and enables you to comfortably use the map function.

By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. In addition, the data mentioned under usage data of this statement are transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. However, in the configuration integrated by us, the data is not merged with your Google account, so that the data Google receives from you is limited to the minimum technically necessary for the provision of the map.

Google Web Fonts
We use “Google Fonts” on our website, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as: “Google”). Google Fonts enables us to use external fonts. For this purpose, the required Google Fonts are loaded from our web server into your browser cache when you access our website. This is necessary so that your browser can also display a visually improved representation of our texts. If your browser does not support this function, a standard font will be used by your computer for display.

The fonts are hosted by us and therefore not loaded by an external provider. This requires the processing of your IP address.

We use Google Fonts for optimization purposes, in particular to improve the use of our website for you and to make its design more user-friendly. The legal basis for data processing is our legitimate interest in this regard pursuant to Art. 6 (1) lit. f DSGVO.

Google Re/Marketing Services
We use the marketing and remarketing services (“Google Marketing Services” for short) of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), (“Google”). The Google marketing services allow us to display advertisements for and on our website in a more targeted manner in order to only present users with advertisements that potentially match their interests. If, for example, a user is shown ads for products that he was interested in on other websites, this is referred to as “remarketing”. For these purposes, when our and other websites on which Google marketing services are active are accessed, Google executes a code directly and so-called (re)marketing tags (invisible graphics or code, also known as “web referred to as “beacons”) integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user’s device (comparable technologies can also be used instead of cookies). The cookies can be set by various domains, including,,,, or This file notes which websites the user visits, what content he is interested in and which offers he clicked on, as well as technical information on the browser and operating system, referring websites, visiting times and other information on the use of the online offer. The IP address of the user is also recorded, whereby we inform Google Analytics that the IP address is shortened within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only in exceptional cases completely to a transferred to the Google server in the USA and shortened there. The IP address is not merged with the user’s data within other Google offers. The above information can also be combined by Google with such information from other sources. If the user then visits other websites, the ads tailored to his interests can be displayed to him. The external services Google User Content and sedo Domain Parking from Sedo GmbH are loaded on our website for the optimal presentation of content.

User data is processed pseudonymously as part of Google Marketing Services. This means that Google does not store and process, for example, the name or e-mail address of the user, but processes the relevant data in relation to cookies within pseudonymous user profiles. This means that from Google’s point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie owner, regardless of who this cookie owner is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected by Google Marketing Services about users is transmitted to Google and stored on Google’s servers in the USA. The Google marketing services we use include the online advertising program “Google AdWords”. In the case of Google AdWords, each AdWords customer receives a different “conversion cookie”. This means that cookies cannot be tracked via the websites of AdWords customers. The information obtained with the help of the cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

We can integrate third-party advertisements based on the Google marketing service “DoubleClick”. DoubleClick uses cookies that enable Google and its partner websites to serve ads based on users’ visits to this website and other websites on the Internet. We can include third-party advertisements based on the Google marketing service “AdSense”. AdSense uses cookies to enable Google and its partner websites to serve ads based on users’ visits to this website and other websites on the Internet.

We can also use the “Google Optimizer” service. Google Optimizer allows us to understand the effects of various changes on a website (e.g. changes to the input fields, the design, etc.) as part of so-called “A/B testing”. For these test purposes, cookies are stored on the users’ devices. Only pseudonymous user data is processed. We also use the “Google Tag Manager” to integrate and manage the Google analysis and marketing services on our website.

For more information on how Google uses data for marketing purposes, see the overview page:, Google’s privacy policy is at
If you wish to object to interest-based advertising by Google Marketing Services, you can use the setting and opt-out options provided by Google:

Google Tag Manager
We use the service called Google Tag Manager from Google. “Google” is a group of companies and consists of the companies Google Ireland Ltd. (provider of the service), Gordon House, Barrow Street, Dublin 4, Ireland and Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA and other affiliated companies of Google LLC. The Google Tag Manager is an auxiliary service and only processes personal data for technically necessary purposes. The Google Tag Manager ensures that other components are loaded, which in turn may collect data. The Google Tag Manager does not access this data.

For more information about Google Tag Manager, see Google’s privacy policy. Please note that American authorities, such as secret services, could possibly gain access to personal data due to American laws such as the Cloud Act, which is inevitably exchanged with Google due to the Internet Protocol (TCP) when this service is integrated.

Google Photos (
A web service from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4 Ireland (hereinafter: is loaded on our website.
We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to The legal basis for data processing is Article 6 Paragraph 1 Letter f GDPR. The legitimate interest consists in an error-free function of the website. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Article 6 (1) (a) GDPR; the consent can be revoked at any time.

The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of the transmitted data can be found in the data protection declaration of

You can prevent from collecting and processing your data by deactivating the execution of script code in your browser or by installing a script blocker in your browser (you can find these at or www.

We use the provider YouTube, among others, for the integration of videos. YouTube is operated by YouTube LLC with headquarters at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented by Google Inc. with headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

On some subpages, we embed YouTube videos into our website. Calling up these sub-pages leads to YouTube content being reloaded. In this context, YouTube also receives your IP address, which is technically required to retrieve the content. In principle, we have no influence on the further processing by YouTube. However, when embedding the videos, we have made sure to take into account the extended data protection mode offered by YouTube.

16. Contact form

You have the option of contacting us via web forms. To use our contact forms, we need your name and e-mail address. You can provide further information, but you do not have to. The legal basis for the processing is Art. 6 para. 1 lit. f DSGVO. We use your data exclusively for processing your request.

We would like to point out that the data you provide will be collected and stored electronically. We use your data exclusively for processing your request. You can object to the further processing of your data at any time, e.g. by e-mail to Your data will then be deleted.

17. Cookies and cookie banners (ULTIMATE GDPR & CCPA plugin)

We use so-called cookies on various pages of our online offer in order to make the use of our website more comfortable and to enable the use of certain functions. Cookies are small text files that are placed on your device and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. You can also set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general or activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of our website may be restricted. When accessing the website, the ULTIMATE GDPR & CCPA cookie banner appears. This was developed by the company createIT. The cookie banner is controlled by the ULTIMATE GDPR & CCPA plugin from createIT.


Cookie names Type of cookie First or Third party Can be blocked Session or Persistent Expiry Time Purpose
change cookie settings